Too many information requests? We inform the calling party about any information our client thinks is important: for exaple about their products or services, opening hours, prices.

Are you interrupted at work by unwanted calls? We skillfully organize and manage our client's appointments with their customers. We offer fully personalized, customizable administration.

Always the same questions? We properly answer all frequently asked questions according to our client's instructions. The client can freely modify or extend the questions and the answers.

Impatient and sensitive customers? Any issue is resolved immediately, of course we handle any issue regardless of its complexity. We are professionals in handling complaints.

Reporting the client on all calls on a daily, weekly or monthly basis and by the requested way (by fax, e-mail or SMS). We offer immediate automatic email reports as an option. We record all calls.

We provide supplementary secretarial services according to the client's instructions (obtaining information about companies, phone numbers, addresses, rules and regulations, placing orders etc.)

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Content © 2003-2007 Bross Telecenter
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Last update 02.08.2007.