Dear Prospect!

Let me introduce a special branch of our company - which was founded in 1989 -, the Telecenter, which we lead off in 2002 to cover market requirements. Primarily, we offer complex service packages which help companies willing to outsource their telephony activites or customer services. In most cases, companies have a problem with the handling of traffic fluctuation. You do not have to hire a secretary full time. But You have to avoid excess capacity.

It often happens that companies have to fight this traffic fluctuation, especially companies with seasonal products or services, they are surely having excess capacity or lack of capacity sometimes. We launched Telecenter to be of service to You! Since day and night, and even on weekends, anytime you are welcome to use our services. You will have a nice and real, living voice for you and for your customers, our helpful secretaries. Just lean back and relax, for you know: maximal cost effectiveness is fixed up. Our customers pay based on the number of calls arranged, moreover, they can offer non-stop support for their customers at a lower cost than if they would manage these calls with their own sources.

You get a lot of accompanying services for free if you pertain to our clientele: we provide you with a lot of useful statistics regarding incoming and outgoing calls handled, and these are perfect for market research and for testing your marketing activities or outsourced marketing channels! Besides our customer services, we offer data collection and lightning-fast reconcillations and updates, with our CRM activity parrarel. In case we have a new customer we always ask their callers how did they get to know your company (which advertisement did they see, etc.). That's when you get the most important information for free! We mediate between two clients if you need a customer or supplier, by helping them getting to know each other. Besides, we can integrate your administrative program into our workstations.

Take part in our comfortable and safe customer services!

Back to main page  >>